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privacy policy
Your Privacy Rights

RentWave is committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. We always welcome your questions and feedback. For privacy-related issues, please contact us at

Information We Collect

We may collect information (including name, address, telephone number, email address and, when necessary, credit card information or data pertinent to your user experience on our website) when you:

  • Place an order on our website
  • Return an item or make an exchange
  • Sign-up for our services, such as RSS feeds, pod-casting, and any other registered services free or otherwise

We securely maintain the data that you provide us, along with a record of your purchases, and this information is not given to or sold to any third parties for marketing purposes.

Information We Share with Others and Your Privacy Rights

We contract with other companies to provide certain services, including web hosting, credit card processing, fulfillment, and shipping. We may provide these companies with only the information they need to perform their services. Your information is also available to the filmmker whose movie you have purchased or whose list you may have opted-in. To protect your information, we have placed strict limitations on the filmmkers on how they may use this information. They may use it for their own marketing purposes, but under no circumstances may they sell or give your information to any third party. Violation of this term will automatically suspend their account at RentWave. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. For example, we use cookies to:

  • Remember what items are in your Shopping Cart
  • Recognize you when you return to our Web site
  • Study how our customers navigate through our Web site and which products they request in site searches
How We Use E-mail

When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at Rentwave.com, you may receive an email confirmation and package tracking information. From time-to-time, we will send promotional e-mails to customers who have purchased products previously to let them know about things that may interest them, such as if a filmmaker released a new film. Instructions on how to unsubscribe are included in each promotional email.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. Changes will most likely involve upgrading and adding service options to shipping methods or parcel carrier companies, credit card processing, fulfillment, and web hosting. Even in these instances, we will never sell your information to a third-party. If our information practices do change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.


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